Privacy Policy

1. Introduction

WebWise ("we", "our", "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

2. Information We Collect

We collect different types of information to provide and improve our services:

2.1 Direct Personal Information

We collect when you:

• Fill out contact forms
• Request quotes
• Contract our services
• Subscribe to our newsletter
• Participate in surveys or promotions

2.2 Types of Data Collected

2.3 Automatic Technical Data

We automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Date and time of access

3. How We Use Your Information

We use your data to:

4. Information Sharing

4.1 With Third Parties

We may share your data with:

• Payment providers: To process transactions
• Email platforms: For communication
• Analytics tools: To improve our services
• Legal authorities: When required by law

4.2 International Transfers

Some of our website hosting providers may be located outside Brazil. We ensure that all international data transfers follow appropriate protection standards.

5. Storage and Security

5.1 Retention Period

We keep your data only for the time necessary to:

• Comply with legal obligations
• Execute projects
• Resolve problems
• Ensure security

General retention period: 2 years after project completion.

5.2 Security Measures

We implement robust technical and organizational measures:

• Encryption of sensitive data
• Firewalls and intrusion detection systems
• Rigorous access control
• Regular backups
• Staff training in data protection

6. Your Rights

According to the LGPD, you have the following rights:

• Confirmation and Access: Confirm that we process your data and access them
• Correction: Request correction of incomplete or outdated data
• Deletion: Request deletion of unnecessary or excessive data
• Consent Revocation: Revoke consent at any time
• Portability: Receive data in structured format
• Information: Know who we share your data with

6.1 How to Exercise Your Rights

To exercise your rights, contact us through:

Email: webwise.suporte@gmail.com

Form: Contact Form

We will respond to your request within 15 days.

7. Cookies and Similar Technologies

7.1 Types of Cookies Used

• Essential: Necessary for website functioning
• Performance: To analyze how visitors use our site
• Functionality: To remember your choices and preferences
• Marketing: To show relevant ads

8. Minors

Our services are not directed at minors under 18 years of age. We do not intentionally collect information from minors. If we become aware that we have collected data from minors without parental consent verification, we will take measures to remove such information.

9. Links to Third-Party Sites

Our site may contain links to other websites. This Privacy Policy applies only to our services. We recommend that you read the privacy policies of any third-party websites you visit.

10. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Policy on this page and updating the "Last updated" date.

10.1 Change Notifications

For significant changes, we will send a notice by email or notification on our website.

11. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

11.1 National Authority

You have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe that the processing of your personal data violates applicable legislation.

Contact Our DPO